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Redbox, the iconic DVD rental kiosk company, is shutting down operations. This development follows the bankruptcy and liquidation of its parent company, Chicken Soup for the Soul Entertainment (CSSE), leaving over 1,000 employees unemployed.

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The Decline of an Icon

Redbox’s shutdown marks the end of an era, as the company has been a staple of DVD rentals for over two decades. With a network of 24,000 kiosks spread across the United States, Redbox provided convenient and affordable access to movies and video games. However, the rise of streaming services and digital media has steadily eroded its customer base, leading to a prolonged decline.

Financial Troubles and Bankruptcy

Chicken Soup for the Soul Entertainment, which acquired Redbox in August 2020 for $370 million, has struggled to maintain the business amid growing debts. On June 28, 2024, CSSE filed for Chapter 11 reorganization, listing debts of $970 million and assets of $414 million. The U.S. Bankruptcy Court for the District of Delaware, overseen by Judge Thomas M. Horan, approved the conversion to Chapter 7 liquidation, effectively ending Redbox’s operations.

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Employee Impact and Mismanagement Allegations

The liquidation has had a devastating impact on CSSE’s workforce. Employees, who had not been paid for at least four weeks prior to the Chapter 11 filing, will not receive severance or extended benefits. Judge Horan noted allegations of gross mismanagement, including potential misappropriation of funds held in trust for employees. This has left many workers facing financial uncertainty and frustration.

CEO’s Statement and Blame on Lenders

Bill Rouhana Jr., Chairman and CEO of CSSE, cited lenders’ refusal to fulfill obligations as a key factor in the company’s financial troubles. He claimed that these refusals resulted in defaults and contractual terminations, exacerbating the company’s struggles. Rouhana stepped down as CEO on June 24, 2024, after dissolving the board of directors earlier in the month.

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